FAQ

How can I embed Perdoo in other tools (eg, Confluence)?

Written by Nicole Capobianco
Updated over a week ago

How can I remove my profile picture?

Written by Nicole Capobianco
Updated over a week ago

Why does my card show 0% progress if there's progress in its aligned Objective?

Written by Nicole Capobianco
Updated over a week ago

Why are my GSheet values not syncing and updating?

Written by Nicole Capobianco
Updated over a week ago

How do I assign an OKR to one of my colleagues as an Owner?

Written by Nicole Capobianco
Updated over a week ago

Why can't I see my OKR aligned to a KPI on the Growth Board?

Written by Nicole Capobianco
Updated over a week ago

How do I delete a KPI?

Written by Nicole Capobianco
Updated over a week ago

How do you place an Initiative below a Key Result?

Written by Nicole Capobianco
Updated over a week ago

How do I edit a user's role?

Written by Nicole Capobianco
Updated over a week ago

How do I create an Initiative?

Written by Nicole Capobianco
Updated over a week ago

How do I set my Objective to be measured by Aligned Objectives instead of Key Results?

Written by Nicole Capobianco
Updated over a week ago

How do I enter the numbers for the previous month on the Growth Board?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for deciding whether to archive Key Results?

Written by Nicole Capobianco
Updated over a week ago

How can I see multiple quarters at once on Roadmap?

Written by Nicole Capobianco
Updated over a week ago

How can I move a Result from one Objective to another one?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for an OKR that is owned by 2 or more teams?

Written by Nicole Capobianco
Updated over a week ago

How can I update a KPI on the Growth Board?

Written by Nicole Capobianco
Updated over a week ago

How can I delete all the legacy data on my account and start fresh?

Written by Nicole Capobianco
Updated over a week ago

How can I see Key Results only and hide Initiatives on a profile page?

Written by Nicole Capobianco
Updated over a week ago

Why does my invoice include a credit?

Written by Nicole Capobianco
Updated over a week ago

How can I see all KPIs on the Growth Board?

Written by Nicole Capobianco
Updated over a week ago

How can I reallocate licences when someone leaves or joins the company?

Written by Nicole Capobianco
Updated over a week ago

How do I export my OKR data?

Written by Nicole Capobianco
Updated over a week ago

How can I activate a future timeframe?

Written by Nicole Capobianco
Updated over a week ago

How can I export all my Objectives?

Written by Nicole Capobianco
Updated over a week ago

How can I get the most out of a trial?

Written by Nicole Capobianco
Updated over a week ago

What happens to the OKRs if I delete a Group?

Written by Sofia
Updated over a week ago

How is the change in progress calculated for Key Results?

Written by Nicole Capobianco
Updated over a week ago

How do I add Key Results?

Written by Nicole Capobianco
Updated over a week ago

How do I add Objectives?

Written by Nicole Capobianco
Updated over a week ago

Why can't I add Initiatives to an OKR?

Written by Sofia
Updated over a week ago

How do I delete or edit an Objective?

Written by Nicole Capobianco
Updated over a week ago

Can more than one user Lead a Result?

Written by Nicole Capobianco
Updated over a week ago

Why can't you align Objectives to more than one Objective or Pillar?

Written by Nicole Capobianco
Updated over a week ago

How can I remove my long-term OKRs from my weekly Check-ins?

Written by Nicole Capobianco
Updated over a week ago

How do you restore archived Results?

Written by Nicole Capobianco
Updated over a week ago

How can I edit a user?

Written by Nicole Capobianco
Updated over a week ago

Why does the progress of my Objective stay at 0% if I'm updating my Results?

Written by Nicole Capobianco
Updated over a week ago

Why can't I see the name of my Objectives in Roadmap?

Written by Nicole Capobianco
Updated over a week ago

How can you export historical KPI data?

Written by Nicole Capobianco
Updated over a week ago

Why don't Initiatives push the progress of my Key Results?

Written by Nicole Capobianco
Updated over a week ago

How do I change the alignment of an Objective?

Written by Nicole Capobianco
Updated over a week ago

What happens to the OKRs if I archive a user?

Written by Nicole Capobianco
Updated over a week ago

Where can I find a live dashboard that can be displayed?

Written by Nicole Capobianco
Updated over a week ago

Do KPIs reset automatically?

Written by Nicole Capobianco
Updated over a week ago

Where can I find prices for the subscription plans?

Written by Nicole Capobianco
Updated over a week ago

What are the stages of an OKR?

Written by Nicole Capobianco
Updated over a week ago

Why is my progress 0% even though the value is more than 0?

Written by Nicole Capobianco
Updated over a week ago

How can I utilize Perdoo for meetings?

Written by Nicole Capobianco
Updated over a week ago

Which browsers are supported by Perdoo?

Written by Nicole Capobianco
Updated over a week ago

How can I add individual OKRs and/or personal development goals?

Written by Nicole Capobianco
Updated over a week ago

How can I delete my account?

Written by Nicole Capobianco
Updated over a week ago

What is included in the free plan?

Written by Nicole Capobianco
Updated over a week ago

What is the maximum number of admins an account can have?

Written by Nicole Capobianco
Updated over a week ago

Will moving an OKR to a different timeframe delete its data?

Written by Nicole Capobianco
Updated over a week ago

How do I resend an invite link?

Written by Nicole Capobianco
Updated over a week ago

Why can I only mark certain Results as complete?

Written by Nicole Capobianco
Updated over a week ago

How can I book a product demo?

Written by Nicole Capobianco
Updated over a week ago

Can an Initiative have more than one parent Key Result when added to a Group's Objective?

Written by Nicole Capobianco
Updated over a week ago

How can I archive users in bulk?

Written by Nicole Capobianco
Updated over a week ago

How can I extract the user list on Perdoo?

Written by Nicole Capobianco
Updated over a week ago

Is it possible to have a multi-tenant setup in Perdoo?

Written by Nicole Capobianco
Updated over a week ago

How can I bulk update user information?

Written by Nicole Capobianco
Updated over a week ago

Why don't I see bookmarked teams in Company & Groups?

Written by Nicole Capobianco
Updated over a week ago

Is there a limit to the number of KPIs I can create?

Written by Nicole Capobianco
Updated over a week ago

Why aren't updates pushed to my Slack channel?

Written by Nicole Capobianco
Updated over a week ago

Can I restore a deleted Objective?

Written by Nicole Capobianco
Updated over a week ago

How can I change the order of my Group KPIs?

Written by Nicole Capobianco
Updated over a week ago

What's the difference between teams and departments?

Written by Nicole Capobianco
Updated over a week ago

Can I hide goals?

Written by Sofia
Updated over a week ago

Is Key Result progress above 100% counted in Objective success?

Written by Sofia
Updated over a week ago

Should a Company Objective have Key Results?

Written by Sofia
Updated over a week ago

What happens if I’m not a member of a Group but I’m leading one of the Group OKRs?

Written by Sofia
Updated over a week ago

When will I be notified about changes?

Written by Sofia
Updated over a week ago

Are Perdoo's TOMs GDPR compliant?

Written by Nicole Capobianco
Updated over a week ago

Why are future OKRs included in Check-ins?

Written by Nicole Capobianco
Updated over a week ago

How do I redeem a promo code for the OKR 101 Course?

Written by Nicole Capobianco
Updated over a week ago

Why am I unable to create an account using my email address?

Written by Nicole Capobianco
Updated over a week ago

Why am I getting a sever 500 error?

Written by Nicole Capobianco
Updated over a week ago

Who manages the notification settings?

Written by Nicole Capobianco
Updated over a week ago

Can I disable KPIs?

Written by Nicole Capobianco
Updated over a week ago

Why can't I see my OKR in Roadmap?

Written by Nicole Capobianco
Updated over a week ago

Why can't I see a timeframe in Roadmap anymore?

Written by Nicole Capobianco
Updated over a week ago

How are dates formatted in the platform?

Written by Nicole Capobianco
Updated over a week ago

How do I reset a Result or KPI?

Written by Nicole Capobianco
Updated over a week ago

Where can I find my unaligned Objectives?

Written by Nicole Capobianco
Updated over a week ago

Do you offer any resources for implementation and getting started?

Written by Nicole Capobianco
Updated over a week ago

Who can delete or edit a progress update?

Written by Nicole Capobianco
Updated over a week ago

How can we reflect our company's financial calendar?

Written by Nicole Capobianco
Updated over a week ago

How can I change the order of my Objectives in Roadmap?

Written by Nicole Capobianco
Updated over a week ago

Why can't I save my KPI?

Written by Nicole Capobianco
Updated over a week ago

Why is my Objective visible in Roadmap but not in my Group?

Written by Nicole Capobianco
Updated over a week ago

Why can't I log in to my account?

Written by Nicole Capobianco
Updated over a week ago

Should I add Subgroups?

Written by Nicole Capobianco
Updated over a week ago

How can I follow up on progress as a manager?

Written by Nicole Capobianco
Updated over a week ago

How do I add more licences to Perdoo?

Written by Nicole Capobianco
Updated over a week ago

How can I export OKRs to include Check-in comments?

Written by Nicole Capobianco
Updated over a week ago

Why does my Check-in include Key Results where the target is already reached?

Written by Nicole Capobianco
Updated over a week ago

Is my progress calculated automatically?

Written by Nicole Capobianco
Updated over a week ago

How can I find out who deleted or archived a goal or user?

Written by Nicole Capobianco
Updated over a week ago

Why is my Result marked Outdated if the due date is in the future?

Written by Nicole Capobianco
Updated over a week ago

Why can't I add a user/email to my company account?

Written by Nicole Capobianco
Updated over a week ago

If I close a Key Result will the GSheets integration stop updating it automatically?

Written by Nicole Capobianco
Updated over a week ago

How can I move a Key Result or Initiative to another Objective?

Written by Nicole Capobianco
Updated over a week ago

Where can I view or edit my billing information?

Written by Nicole Capobianco
Updated over a week ago

Is coaching included in the software license?

Written by Sofia
Updated over a week ago

How can I cancel my subscription?

Written by Sofia
Updated over a week ago

Why do I see a “you don’t have permission to perform this action” message?

Written by Nicole Capobianco
Updated over a week ago

Can I be added as a Contributor to a Company Objective?

Written by Sofia
Updated over a week ago

What is the best practice for adding shared OKRs to Perdoo?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice when working with aligned Objectives?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for determining whether an OKR/KPI belongs to the Company or a team?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for the number of Key Results per Objective?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for using Initiatives as to-do lists?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for carrying an OKR into the next quarter?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for communicating company and team OKRs?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for goals that straddle multiple timeframes?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for incorporating KPIs in an OKR program?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for tracking Initiatives?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for adding Initiatives to Company OKRs?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for a Key Result that reduces a value?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for a Key Result that shouldn't exceed a limit?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for a Key Result with a yes/no metric?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for allowing everyone to add Initiatives to Company OKRs?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for an OKR that maintains a target value?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for including growth OKRs?

Written by Nicole Capobianco
Updated over a week ago

What is the best practice for setting up OKRs at the beginning of a new quarter?

Written by Nicole Capobianco
Updated over a week ago