FAQ

How do I redeem a promo code for the OKR 101 Course?

Written by Emilija Vasic
Updated over a week ago

Why am I unable to create an account using my email address?

Written by Emilija Vasic
Updated over a week ago

Why am I getting a sever 500 error?

Written by Emilija Vasic
Updated over a week ago

Can I disable KPIs?

Written by Emilija Vasic
Updated over a week ago

Why can't I see my Objective in my Roadmap?

Written by Emilija Vasic
Updated over a week ago

Why can't I see a timeframe in the Roadmap anymore?

Written by Emilija Vasic
Updated over a week ago

How are dates formatted in the platform?

Written by Emilija Vasic
Updated over a week ago

How do I reset a Result or KPI?

Written by Emilija Vasic
Updated over a week ago

What is the best way to set up OKRs at the beginning of a new quarter?

Written by Emilija Vasic
Updated over a week ago

Where can I find my unaligned Objectives?

Written by Emilija Vasic
Updated this week

Do you offer any resources for implementation and getting started?

Written by Emilija Vasic
Updated over a week ago

How can we reflect our company's financial calendar?

Written by Emilija Vasic
Updated over a week ago

How can I delete or edit a progress update?

Written by Emilija Vasic
Updated over a week ago

How can I change the order of my Objectives in Roadmap?

Written by Emilija Vasic
Updated over a week ago

How can I integrate Perdoo with Asana?

Written by Emilija Vasic
Updated over a week ago

Why can't I save my KPI?

Written by Emilija Vasic
Updated over a week ago

Why is my Objective visible in Roadmap but not in my Group?

Written by Emilija Vasic
Updated over a week ago

Why can't I log in to my account?

Written by Emilija Vasic
Updated this week

How can I follow up on progress as a manager?

Written by Emilija Vasic
Updated over a week ago

Should I add Subgroups?

Written by Emilija Vasic
Updated over a week ago

How is my invoice calculated?

Written by Emilija Vasic
Updated over a week ago

How can I export OKRs to include Check-in comments?

Written by Emilija Vasic
Updated over a week ago

Why do I keep updating my Key Result if the target is reached?

Written by Emilija Vasic
Updated over a week ago

How is progress calculated?

Written by Emilija Vasic
Updated over a week ago

How can I find out who deleted/archived a goal or user?

Written by Emilija Vasic
Updated over a week ago

Why is my result marked Outdated if the due date is in the future?

Written by Emilija Vasic
Updated over a week ago

Why can't I add a user/email to my company account?

Written by Emilija Vasic
Updated over a week ago

If I close a Key Result will the GSheets integration stop updating it automatically?

Written by Emilija Vasic
Updated over a week ago

How can I move a Key Result or Initiative to another Objective?

Written by Emilija Vasic
Updated over a week ago

Where can I view or edit my billing information?

Written by Emilija Vasic
Updated over a week ago

Is coaching included in the software license?

Written by Sofia
Updated over a week ago

Why do I see a “you don’t have permission to perform this action” message?

Written by Nicole Capobianco
Updated over a week ago

How can I cancel my subscription?

Written by Sofia
Updated over a week ago

Can I be added as a Contributor to a Company Objective?

Written by Sofia
Updated over a week ago

What is the best practice for tracking Initiatives?

Written by Emilija Vasic
Updated this week

What is the best practice for a Key Result that reduces a value?

Written by Emilija Vasic
Updated this week

What is the best practice for a Key Result that shouldn't exceed a limit?

Written by Emilija Vasic
Updated this week

What is the best practice for a Key Result with a yes/no metric?

Written by Emilija Vasic
Updated this week

What is the best practice for an OKR that maintains a target value?

Written by Emilija Vasic
Updated this week

What is the best practice to allow everyone to add Initiatives to Company OKRs?

Written by Emilija Vasic
Updated this week

What is the best practice for including growth OKRs?

Written by Emilija Vasic
Updated this week