FAQ

Frequently asked questions.

Sofia avatar Nicole Capobianco avatar Emilija Vasic avatar
41 articles in this collection
Written by Sofia, Nicole Capobianco, and Emilija Vasic

How do I redeem a promo code for the OKR 101 Course?

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Written by Emilija Vasic
Updated over a week ago

Why am I unable to create an account using my email address?

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Written by Emilija Vasic
Updated over a week ago

Why am I getting a sever 500 error?

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Written by Emilija Vasic
Updated over a week ago

Can I disable KPIs?

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Written by Emilija Vasic
Updated over a week ago

Why can't I see my Objective in my Roadmap?

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Written by Emilija Vasic
Updated over a week ago

Why can't I see a timeframe in the Roadmap anymore?

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Written by Emilija Vasic
Updated over a week ago

How are dates formatted in the platform?

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Written by Emilija Vasic
Updated over a week ago

How do I reset a Result or KPI?

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Written by Emilija Vasic
Updated over a week ago

What is the best way to set up OKRs at the beginning of a new quarter?

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Written by Emilija Vasic
Updated over a week ago

Where can I find my unaligned Objectives?

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Written by Emilija Vasic
Updated this week

Do you offer any resources for implementation and getting started?

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Written by Emilija Vasic
Updated over a week ago

How can we reflect our company's financial calendar?

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Written by Emilija Vasic
Updated over a week ago

How can I delete or edit a progress update?

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Written by Emilija Vasic
Updated over a week ago

How can I change the order of my Objectives in Roadmap?

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Written by Emilija Vasic
Updated over a week ago

How can I integrate Perdoo with Asana?

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Written by Emilija Vasic
Updated over a week ago

Why can't I save my KPI?

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Written by Emilija Vasic
Updated over a week ago

Why is my Objective visible in Roadmap but not in my Group?

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Written by Emilija Vasic
Updated over a week ago

Why can't I log in to my account?

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Written by Emilija Vasic
Updated this week

How can I follow up on progress as a manager?

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Written by Emilija Vasic
Updated over a week ago

Should I add Subgroups?

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Written by Emilija Vasic
Updated over a week ago

How is my invoice calculated?

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Written by Emilija Vasic
Updated over a week ago

How can I export OKRs to include Check-in comments?

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Written by Emilija Vasic
Updated over a week ago

Why do I keep updating my Key Result if the target is reached?

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Written by Emilija Vasic
Updated over a week ago

How is progress calculated?

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Written by Emilija Vasic
Updated over a week ago

How can I find out who deleted/archived a goal or user?

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Written by Emilija Vasic
Updated over a week ago

Why is my result marked Outdated if the due date is in the future?

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Written by Emilija Vasic
Updated over a week ago

Why can't I add a user/email to my company account?

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Written by Emilija Vasic
Updated over a week ago

If I close a Key Result will the GSheets integration stop updating it automatically?

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Written by Emilija Vasic
Updated over a week ago

How can I move a Key Result or Initiative to another Objective?

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Written by Emilija Vasic
Updated over a week ago

Where can I view or edit my billing information?

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Written by Emilija Vasic
Updated over a week ago

Is coaching included in the software license?

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Written by Sofia
Updated over a week ago

Why do I see a “you don’t have permission to perform this action” message?

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Written by Nicole Capobianco
Updated over a week ago

How can I cancel my subscription?

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Written by Sofia
Updated over a week ago

Can I be added as a Contributor to a Company Objective?

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Written by Sofia
Updated over a week ago