FAQ

Frequently asked questions.

Sofia avatar Nicole Capobianco avatar Emilija Vasic avatar
64 articles in this collection
Written by Sofia, Nicole Capobianco, and Emilija Vasic

How can I book a product demo?

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Written by Emilija Vasic
Updated yesterday

Can an Initiative have more than one parent Key Result when added to a Group's Objective?

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Written by Emilija Vasic
Updated yesterday

How can I archive users in bulk?

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Written by Emilija Vasic
Updated yesterday

How can I extract the user list on Perdoo?

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Written by Emilija Vasic
Updated yesterday

Is it possible to have a multi-tenant setup in Perdoo?

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Written by Emilija Vasic
Updated yesterday

How can I bulk update user information?

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Written by Emilija Vasic
Updated yesterday

Why don't I see bookmarked teams in Company & Groups?

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Written by Emilija Vasic
Updated yesterday

Is there a limit to the number of KPIs I can create?

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Written by Emilija Vasic
Updated yesterday

As a Contributor, why can't I update a Key Result?

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Written by Emilija Vasic
Updated yesterday

Why aren't updates pushed to my Slack channel?

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Written by Emilija Vasic
Updated over a week ago

How can I restore my Objective?

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Written by Emilija Vasic
Updated yesterday

How can I change the order of my Group KPIs?

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Written by Emilija Vasic
Updated over a week ago

What's the difference between teams and departments?

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Written by Emilija Vasic
Updated yesterday

Can I hide goals?

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Written by Sofia
Updated this week

Is Key Result progress above 100% counted in Objective success?

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Written by Sofia
Updated over a week ago

Should a Company Objective have Key Results?

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Written by Sofia
Updated over a week ago

What happens if I’m not a member of a Group but I’m leading one of the Group OKRs?

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Written by Sofia
Updated over a week ago

When will I be notified about changes?

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Written by Sofia
Updated over a week ago

Are Perdoo's TOMs GDPR compliant?

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Written by Emilija Vasic
Updated over a week ago

Why are future OKRs included in Check-ins?

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Written by Emilija Vasic
Updated over a week ago

How do I redeem a promo code for the OKR 101 Course?

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Written by Emilija Vasic
Updated over a week ago

Why am I unable to create an account using my email address?

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Written by Emilija Vasic
Updated over a week ago

Why am I getting a sever 500 error?

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Written by Emilija Vasic
Updated over a week ago

Who manages the notification settings?

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Written by Emilija Vasic
Updated over a week ago

Can I disable KPIs?

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Written by Emilija Vasic
Updated over a week ago

Why can't I see my Objective in my Roadmap?

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Written by Emilija Vasic
Updated this week

Why can't I see a timeframe in the Roadmap anymore?

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Written by Emilija Vasic
Updated over a week ago

How are dates formatted in the platform?

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Written by Emilija Vasic
Updated over a week ago

How do I reset a Result or KPI?

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Written by Emilija Vasic
Updated this week

What is the best way to set up OKRs at the beginning of a new quarter?

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Written by Emilija Vasic
Updated this week

Where can I find my unaligned Objectives?

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Written by Emilija Vasic
Updated this week

Do you offer any resources for implementation and getting started?

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Written by Emilija Vasic
Updated this week

How can we reflect our company's financial calendar?

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Written by Emilija Vasic
Updated over a week ago

How can I delete or edit a progress update?

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Written by Emilija Vasic
Updated over a week ago

How can I change the order of my Objectives in Roadmap?

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Written by Emilija Vasic
Updated yesterday

How can I integrate Perdoo with Asana?

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Written by Emilija Vasic
Updated over a week ago

Why can't I save my KPI?

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Written by Emilija Vasic
Updated over a week ago

Why is my Objective visible in Roadmap but not in my Group?

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Written by Emilija Vasic
Updated over a week ago

Why can't I log in to my account?

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Written by Emilija Vasic
Updated over a week ago

How can I follow up on progress as a manager?

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Written by Emilija Vasic
Updated yesterday

Should I add Subgroups?

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Written by Emilija Vasic
Updated over a week ago

How is my invoice calculated?

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Written by Emilija Vasic
Updated this week

How can I export OKRs to include Check-in comments?

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Written by Emilija Vasic
Updated yesterday

Why do I keep updating my Key Result if the target is reached?

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Written by Emilija Vasic
Updated over a week ago

Is my progress calculated automatically?

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Written by Emilija Vasic
Updated over a week ago

How can I find out who deleted/archived a goal or user?

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Written by Emilija Vasic
Updated over a week ago

Why is my result marked Outdated if the due date is in the future?

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Written by Emilija Vasic
Updated over a week ago

Why can't I add a user/email to my company account?

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Written by Emilija Vasic
Updated over a week ago

If I close a Key Result will the GSheets integration stop updating it automatically?

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Written by Emilija Vasic
Updated over a week ago

How can I move a Key Result or Initiative to another Objective?

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Written by Emilija Vasic
Updated over a week ago

Where can I view or edit my billing information?

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Written by Emilija Vasic
Updated over a week ago

Is coaching included in the software license?

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Written by Sofia
Updated this week

Why do I see a “you don’t have permission to perform this action” message?

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Written by Nicole Capobianco
Updated over a week ago

How can I cancel my subscription?

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Written by Sofia
Updated this week

Can I be added as a Contributor to a Company Objective?

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Written by Sofia
Updated this week