FAQ

Frequently asked questions.

Sofia avatar Nicole Capobianco avatar Emilija Vasic avatar
97 articles in this collection
Written by Sofia, Nicole Capobianco, and Emilija Vasic

Can more than one user Lead a Result?

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Written by Emilija Vasic
Updated this week

Why can't you align Objectives to more than one Objective?

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Written by Emilija Vasic
Updated over a week ago

How can I remove my long-term OKRs from my weekly Check-ins?

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Written by Emilija Vasic
Updated over a week ago

How do you restore archived Results?

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Written by Emilija Vasic
Updated over a week ago

How can I edit a user?

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Written by Emilija Vasic
Updated over a week ago

Why does the progress of my Objective stay at 0% if I'm updating my Results?

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Written by Emilija Vasic
Updated over a week ago

Why can't I see the name of my Objectives in Roadmap?

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Written by Emilija Vasic
Updated over a week ago

How can you export historical KPI data?

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Written by Emilija Vasic
Updated over a week ago

Why don't Initiatives push the progress of my Key Results?

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Written by Emilija Vasic
Updated over a week ago

Why can't I see the Check-in button on my Home page?

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Written by Emilija Vasic
Updated over a week ago

How do I change the alignment of an Objective?

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Written by Emilija Vasic
Updated over a week ago

What happens to the OKRs if I archive a user?

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Written by Emilija Vasic
Updated over a week ago

Where can I find a live dashboard that can be displayed?

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Written by Emilija Vasic
Updated over a week ago

Do KPIs reset automatically?

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Written by Emilija Vasic
Updated over a week ago

Where can I find prices for the subscription plans?

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Written by Emilija Vasic
Updated over a week ago

What are the stages of an OKR?

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Written by Emilija Vasic
Updated over a week ago

Why is my progress 0% even though the value is more than 0?

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Written by Emilija Vasic
Updated over a week ago

How can I utilize Perdoo for meetings?

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Written by Emilija Vasic
Updated over a week ago

Which browsers are supported by Perdoo?

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Written by Emilija Vasic
Updated over a week ago

How can I add individual OKRs or personal development goals?

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Written by Emilija Vasic
Updated over a week ago

How can I delete my account?

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Written by Emilija Vasic
Updated over a week ago

What is included in the free plan?

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Written by Emilija Vasic
Updated over a week ago

What is the maximum number of admins an account can have?

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Written by Emilija Vasic
Updated over a week ago

Will moving an OKR to a different timeframe delete its data?

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Written by Emilija Vasic
Updated over a week ago

How do I resend an invite link?

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Written by Emilija Vasic
Updated over a week ago

Why can I only mark certain Results as complete?

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Written by Emilija Vasic
Updated over a week ago

How can I book a product demo?

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Written by Emilija Vasic
Updated over a week ago

Can an Initiative have more than one parent Key Result when added to a Group's Objective?

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Written by Emilija Vasic
Updated over a week ago

How can I archive users in bulk?

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Written by Emilija Vasic
Updated over a week ago

How can I extract the user list on Perdoo?

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Written by Emilija Vasic
Updated over a week ago

Is it possible to have a multi-tenant setup in Perdoo?

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Written by Emilija Vasic
Updated over a week ago

How can I bulk update user information?

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Written by Emilija Vasic
Updated over a week ago

Why don't I see bookmarked teams in Company & Groups?

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Written by Emilija Vasic
Updated over a week ago

As a Contributor, why can't I update a Key Result?

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Written by Emilija Vasic
Updated over a week ago

Is there a limit to the number of KPIs I can create?

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Written by Emilija Vasic
Updated over a week ago

Why aren't updates pushed to my Slack channel?

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Written by Emilija Vasic
Updated over a week ago

Can I restore a deleted Objective?

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Written by Emilija Vasic
Updated over a week ago

How can I change the order of my Group KPIs?

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Written by Emilija Vasic
Updated over a week ago

What's the difference between teams and departments?

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Written by Emilija Vasic
Updated over a week ago

Can I hide goals?

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Written by Sofia
Updated over a week ago

Is Key Result progress above 100% counted in Objective success?

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Written by Sofia
Updated over a week ago

Should a Company Objective have Key Results?

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Written by Sofia
Updated over a week ago

What happens if I’m not a member of a Group but I’m leading one of the Group OKRs?

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Written by Sofia
Updated over a week ago

When will I be notified about changes?

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Written by Sofia
Updated over a week ago

Are Perdoo's TOMs GDPR compliant?

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Written by Emilija Vasic
Updated over a week ago

Why are future OKRs included in Check-ins?

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Written by Emilija Vasic
Updated over a week ago

How do I redeem a promo code for the OKR 101 Course?

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Written by Emilija Vasic
Updated over a week ago

Why am I unable to create an account using my email address?

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Written by Emilija Vasic
Updated over a week ago

Why am I getting a sever 500 error?

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Written by Emilija Vasic
Updated over a week ago

Who manages the notification settings?

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Written by Emilija Vasic
Updated over a week ago

Can I disable KPIs?

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Written by Emilija Vasic
Updated over a week ago

Why can't I see my OKR in Roadmap?

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Written by Emilija Vasic
Updated over a week ago

Why can't I see a timeframe in the Roadmap anymore?

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Written by Emilija Vasic
Updated over a week ago

How are dates formatted in the platform?

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Written by Emilija Vasic
Updated over a week ago

How do I reset a Result or KPI?

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Written by Emilija Vasic
Updated over a week ago

What is the best way to set up OKRs at the beginning of a new quarter?

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Written by Emilija Vasic
Updated over a week ago

Where can I find my unaligned Objectives?

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Written by Emilija Vasic
Updated over a week ago

Do you offer any resources for implementation and getting started?

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Written by Emilija Vasic
Updated this week

How can we reflect our company's financial calendar?

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Written by Emilija Vasic
Updated over a week ago

Who can delete or edit a progress update?

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Written by Emilija Vasic
Updated over a week ago

How can I change the order of my Objectives in Roadmap?

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Written by Emilija Vasic
Updated over a week ago

How can I integrate Perdoo with Asana?

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Written by Emilija Vasic
Updated over a week ago

Why can't I save my KPI?

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Written by Emilija Vasic
Updated over a week ago

Why is my Objective visible in Roadmap but not in my Group?

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Written by Emilija Vasic
Updated over a week ago

Why can't I log in to my account?

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Written by Emilija Vasic
Updated over a week ago

How can I follow up on progress as a manager?

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Written by Emilija Vasic
Updated over a week ago

Should I add Subgroups?

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Written by Emilija Vasic
Updated over a week ago

How is my invoice calculated?

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Written by Emilija Vasic
Updated over a week ago

How can I export OKRs to include Check-in comments?

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Written by Emilija Vasic
Updated over a week ago

Why do I keep updating my Key Result if the target is reached?

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Written by Emilija Vasic
Updated over a week ago

Is my progress calculated automatically?

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Written by Emilija Vasic
Updated over a week ago

How can I find out who deleted or archived a goal or user?

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Written by Emilija Vasic
Updated over a week ago

Why is my Result marked Outdated if the due date is in the future?

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Written by Emilija Vasic
Updated over a week ago

Why can't I add a user/email to my company account?

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Written by Emilija Vasic
Updated over a week ago

If I close a Key Result will the GSheets integration stop updating it automatically?

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Written by Emilija Vasic
Updated over a week ago

How can I move a Key Result or Initiative to another Objective?

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Written by Emilija Vasic
Updated over a week ago

Where can I view or edit my billing information?

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Written by Emilija Vasic
Updated over a week ago

Is coaching included in the software license?

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Written by Sofia
Updated over a week ago

How can I cancel my subscription?

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Written by Sofia
Updated over a week ago

Why do I see a “you don’t have permission to perform this action” message?

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Written by Nicole Capobianco
Updated over a week ago

Can I be added as a Contributor to a Company Objective?

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Written by Sofia
Updated over a week ago
Best practices

What is the best practice for adding shared OKRs to Perdoo?

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Written by Emilija Vasic
Updated over a week ago

What is the best practice for determining whether an OKR/KPI belongs to the Company or a team?

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Written by Emilija Vasic
Updated over a week ago

What is the best practice for the number of Key Results per Objective?

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Written by Emilija Vasic
Updated over a week ago

What is the best practice for using Initiatives as to-do lists?

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Written by Emilija Vasic
Updated over a week ago

What is the best practice for carrying an OKR into the next quarter?

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Written by Emilija Vasic
Updated over a week ago

What is the best practice for communicating company and team OKRs?

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Written by Emilija Vasic
Updated over a week ago

What is the best practice for goals that take longer than a quarter but less than a year?

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Written by Emilija Vasic
Updated over a week ago

What is the best practice for incorporating KPIs in an OKR program?

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Written by Emilija Vasic
Updated over a week ago

What is the best practice for tracking Initiatives?

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Written by Emilija Vasic
Updated over a week ago

What is the best practice for adding Initiatives to Company OKRs?

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Written by Emilija Vasic
Updated over a week ago

What is the best practice for a Key Result that reduces a value?

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Written by Emilija Vasic
Updated over a week ago

What is the best practice for a Key Result that shouldn't exceed a limit?

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Written by Emilija Vasic
Updated over a week ago

What is the best practice for a Key Result with a yes/no metric?

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Written by Emilija Vasic
Updated over a week ago

What is the best practice for allowing everyone to add Initiatives to Company OKRs?

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Written by Emilija Vasic
Updated over a week ago

What is the best practice for an OKR that maintains a target value?

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Written by Emilija Vasic
Updated over a week ago

What is the best practice for including growth OKRs?

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Written by Emilija Vasic
Updated over a week ago