First, let me state something very obvious, every company has business as usual. You know, those tasks you repeat day after day to ensure the business stays afloat. Results-driven organizations understand that these ongoing processes need to be monitored to ensure the business remains healthy and any red flags are tackled before it's too late. They do this through Key Performance Indicators or KPIs.

We've added KPIs into Perdoo to allow organizations to see the full picture and drive business success. On one end you monitor the company's performance through KPIs and on the other the things being achieved to break the status quo and push the company forward, through OKRs. Both KPIs and OKRs are very important. Healthy KPIs will keep the lights on, they will give you the flexibility to create OKRs to improve, build and innovate to remain competitive and relevant. Unhealthy KPIs will signal that there's something wrong with your business that needs immediate attention (you can then create an OKR to fix this).

When defining KPIs at Company level, consider:

  1. The stage your Company is in
  2. The type of industry you're in

Some examples:

  2. Revenue
  3. Gross profit margin
  4. Employees NPS
  5. NPS
  6. Customer Acquisition Costs (CAC)
  7. Monthly Recurring Revenue (MRR)
  8. Churn

To add Company KPIs first enable them from Configure:

  1. Click on Configure
  2. From General, click on the check box that reads Enable KPIs for the Company
  3. Click Submit

To add Company KPIs:

  1. Go to the Company profile and click on the plus button on the KPI section
  2. Add the name of your KPI (MRR, Revenue, etc)
  3. Add a description that makes it easy to understand what you're measuring. We recommend you add the formula to calculate the value
  4. Add the current value
  5. Set a goal to indicate the target you would like to keep or maintain

Related articles
How to get the most out of KPIs

Did this answer your question?