You’ll find three different roles in Perdoo that define the permissions each user has. Please note that configurable user roles are only available on our paid plans.

* NOTE: If you see an error saying you don't have rights to do this, it means that you're trying to perform an action beyond those granted by your role. In that case, please contact your Ambassador or a Superadmin to change your role.

To edit a user's role:

As an Admin or Superadmin:

  1. Go to Configure

  2. Select the Users tab

  3. Click on the user's 3-dot menu

  4. Edit user

Edit user in Configure Users tab

* NOTE: It is not possible to change user roles on our Freemium plan. As there is a limit of 10 users, all users are Superadmins. If you decided to continue with a paid subscription, you'd then be able to change the roles as described above.

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