If an employee leaves the company or you simply decide to reduce the number of seats in Perdoo, you can archive users.
When you archive a user, OKRs will not be removed but access to Perdoo will be blocked for the user. An archived user doesn't count towards user licenses.
That means, if you archive a user and they are the lead of an OKR, they will continue to be the lead of that OKR, even if they're no longer an active user.
Why can't I delete a user?
Deleting users would remove connections between your goals and the people that are leading or contributing to them. Archiving preserves those connections to keep your goal data accurate in the system. If you'd like to delete a user, please reach out via the in-app chat at the bottom-right or email support@perdoo.com.
To archive a user
Click on Configure
Select Users
Search for the user you wish to remove
Click on the menu on the right
Select Archive User
Click Confirm
The user will appear in you user list as Archived:
* NOTE: You can archive users in bulk by simply selecting them using the check boxes on the left, and then clicking on the action menu on the top right.
To restore a user
(Super)admins can unarchive users through the following steps:
Click on Configure
Go to the Users tab
By default we hide archived users from your Users list, so you'll need to click Show Archived in the top right.
Select for the user(s) you wish to restore
Click on the menu on the right
Select Restore User
Need a hand?
Contact our friendly Support team via the in-app chat at the bottom-right of your screen, or email support@perdoo.com.