There will be times when you want to add users into Perdoo, but not invite them yet. This is especially the case when you're first setting up your Perdoo account or when new employees join the company and you're setting them up for on-boarding. 

To add a user without inviting them, simply change the Send invite option to No.

The user will then be added but their Status will show as Reserved.

Every time you see a user with Reserved status, it means they haven't activated their account yet. If you're ready to ask them to join Perdoo:

  1. Click on Configure

  2. Select Users

  3. Search for the user you're ready to invite

  4. Click on the menu  on the right

  5. Select Send invitation

If you have several Reserved users that you'd like to mass invite:

  1. Click on Configure

  2. Select Users

  3. Sort by Status

  4. Select all users you'd like to invite into Perdoo

  5. Click on the menu on the top right

  6. Select Send Invitation

Note: Reserved users count as an active license.

If you've already invited a user and they haven't activated their account, you can resend the invitation by selecting Send Invitation again.

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