If your progress updates or Reflections aren't pushed to your desired Slack channel, this usually happens for two reasons:

  • Your Slack user email must match your Perdoo user email in order to receive Slack Check-ins.

  • Perdoo can send updates to both private or public Slack channels, but you may need to update your Slack integration in Configure > Integrations > Slack via the Update button to unlock private channels:

    Update button in Configure > Integrations > Slack
  • Notifications have been disabled in Configure > Integrations tab > Slack:

    Slack notification options in Configure

💡 Pro tip: Check-in reminders don't appear on Slack channels. If you don't see them, check whether the Perdoo app has been added on Slack and click there to check whether the reminders appear.

Need a hand? Contact our friendly Support team via the in-app chat at the bottom-right of your screen, or email support@perdoo.com.

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