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How can I cancel my subscription?
How can I cancel my subscription?
Nicole Capobianco avatar
Written by Nicole Capobianco
Updated over a week ago

We're always sad to hear the news that you'd like to unsubscribe or deactivate your account.

To cancel your subscription, either:

1. Go to Configure > Billing Information > Submit your request (Superadmins only):

2. Email (or use the in-app chat on the bottom right of your screen) and we'll provide next steps.

* NOTE: For any requested changes, we must be notified at least 30 days prior to your renewal date, per the requirements in our Terms of service.

Using the free plan? Read how to delete your account.

Need a hand?

Contact our friendly Support team via the in-app chat at the bottom-right of your screen, or email

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