ℹ️ This requires Admin or Superadmin rights.
If an employee leaves the company or you simply decide to reduce the number of seats in Perdoo, you can archive users.
When you archive a user, OKRs will not be removed but access to Perdoo will be blocked for the user. An archived user doesn't count towards user licenses.
That means, if you archive a user and they are the lead of an OKR, they will continue to be the lead of that OKR, even if they're no longer an active user.
How to archive a user
From the Users list:
Click on Users in the left navigation bar
Search for the user you wish to remove
Click on the 3 dot menu on the right
Select Archive User
Click Confirm
The user will now appear in you user list as Archived:
💡 You can archive users in bulk by simply selecting them using the check boxes on the left, and then clicking on the action menu on the top right.
From a User's page:
You can also archive a user directly from their User page.
How to unarchive / restore a user
(Super)admins can unarchive users through the following steps:
Click on Users in the left navigation bar
By default we hide archived users from your Users list, so you'll need to click Show Archived in the top right.
Select for the user(s) you wish to restore
Click on the 3 dot menu on the right
Select Restore User
You can also unarchive a user directly from their profile page.
Frequently Asked Questions
Why can't I delete a user?
Deleting users would remove connections between your goals and the people that are leading or contributing to them. Archiving preserves those connections to keep your goal data accurate in the system. If you'd like to delete a user, please reach out via the in-app chat at the bottom-right or email support@perdoo.com.
Am I being charged for archived users?
No, you aren't.
Need a hand?
Contact our friendly Support team via the in-app chat at the bottom-right of your screen, or email support@perdoo.com.