1. If you have flexible Objective progress calculation enabled, an Objective's progress can be based on its Key Results (default) or Aligned Objectives (optional). So it's important to first determine how progress is calculated by hovering over the progress bar on profile pages (user, Group, or Company):
2. Then, check whether the Results in the Results tab are Key Results or Initiatives:
In Perdoo, Results are both Key Results and Initiatives. Key Results are signified by a blue arrow icon, while Initiatives have a green checklist icon beside them:
If your progress is at 0% even though your Results are updated, it most likely means your Results are Initiatives:
Got a question? Contact our friendly Support team via the in-app chat at the bottom-right of your screen, or email support@perdoo.com.