As an Admin or Superadmin, you can edit users in 2 ways:
From their profile page:
Use global search to find the user
On the user profile, use the pencil icon in the header next to their name
Edit User information
Or from Configure:
Go to Configure
Select the Users tab
Click on the user's 3-dot menu
Need a hand?
Contact our friendly Support team via the in-app chat at the bottom-right of your screen, or email firstname.lastname@example.org.