ℹ️ Available on all plans.
Vince is your AI Coach. Ask him anything about Perdoo, OKRs, or strategy execution, and get an answer right away. When he can't help, he hands you off to our Support team.
Vince is built on Fin, Intercom's AI agent, and trained by the Perdoo team.
Ask Vince a question
Click Support (1) at the bottom left of the screen. Vince opens and introduces himself.
Type your question in Ask a question (2) and press Enter.
Ask follow-up questions in the same chat to dig deeper.
💡 The more specific your question, the better the answer. For example, ask "How do I align a Team OKR to a Company OKR?" instead of "How does alignment work?"
Talk to our Support team
When Vince can't answer your question, he hands you off to a real human. This starts a live chat with our Support team in the same conversation, so you don't have to explain your question again.
Good to know
What's the difference between Vince and Spark?
Vince answers your questions about how to use Perdoo, OKRs, and strategy execution. Spark is the AI Agent that works with your goals in Perdoo.
What can I ask Vince?
How to use a feature, for example "How do I set targets for a KPI?"
Questions about OKRs, for example "What makes a good Key Result?"
Questions about strategy execution, for example "How often should we review our OKRs?"
Need help?
Start a live chat with our Support team by clicking on the ? at the bottom left or bottom right of your screen.