You can nest your teams to reflect your org structure. If you have, for example, a Customer Success department with underneath it a Support team and an Onboarding team, then you can make those teams a sub-team of your Customer Success team.
In Teams, you'll be able to see your org structure:
How to create sub-teams
ℹ️ This requires Admin or Superadmin rights.
Before creating a subteam, you always first have to create the parent-team.
If the parent-team already exists:
Edit the team.
Click into the Sub-teams field. Select the team that you'd like to nest under this (parent-)team. If the (sub-)team doesn't exist yet, you can simply type its name to create it.
If the parent-team doesn't exist yet:
Go to All teams.
Click on the '+ Add team' button (top-right).
Click into the Sub-teams field. Select the team that you'd like to nest under this (parent-)team. If the (sub-)team doesn't exist yet, you can simply type its name to create it.
Need a hand?
Contact our friendly Support team via the in-app chat at the bottom-right of your screen, or email support@perdoo.com.